Privacy Policy

Last updated: October 2024

TIMELUX respects your privacy. This policy explains what information we collect when you use our website or contact us, and how that information is used and protected.

Information We Collect

We collect information you provide directly, including your name, email address, phone number, delivery address and the details of your enquiry. We also collect limited technical information such as browser type and pages visited.

How We Use Your Information

• To respond to enquiries and provide quotes
• To process orders, payments and delivery
• To provide after-sales service and warranty support
• To improve our website and services
• To send updates you have requested

Cookies

We use essential cookies to operate the site and optional analytics cookies to understand how visitors use it. You can manage your preferences through the privacy settings button.

Sharing

We share information only with service providers who help us operate our business, such as shipping carriers and payment processors, and only as necessary to fulfil your order. We do not sell your personal information.

Security

We use appropriate technical and organisational measures to protect your information. No method of transmission over the internet is completely secure, but we work continuously to safeguard your data.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at sales@timelux.com.

Contact

TIMELUX, Room 1208, Modern International Plaza, Changzhou, Jiangsu, China.
Email: sales@timelux.com